Check QC

QC checklists by product type

Choose a product type to open its interactive checklist.

Which checklist should you use?

ItemChecklistCheck this first
T-shirts and hoodiesQC checklist for T-shirts and hoodiesThe size label, then stains and the print.
Jackets and coatsQC checklist for jackets and winter coatsThe zippers and how evenly the fill is spread.
Pants and jeansQC checklist for pants and jeansThe waist (flat width ×2) and the inseam.
SneakersSneaker QC checklist: what to look for in photosThe size on both tags, then symmetry.
Bags and backpacksQC checklist for bags and backpacksThe stitching on the handles and the zippers.
ElectronicsQC checklist for electronics: earbuds, chargers and gadgetsA photo or video of the device switched on, and the plug type.

How to use a QC checklist

  1. Open your QC photos on your agent’s site as soon as the order reaches the warehouse, before you pay for international shipping.
  2. Pick the checklist for your item and work through it in order: critical points first (right item, size, stains), details after.
  3. Mark each point as OK, defect or not visible. If an important point isn’t visible, ask for an extra photo instead of guessing.
  4. Read the GL or RL suggestion, then decide: ship it, ask for more photos or request an exchange.

The verdict is only a suggestion: a small flaw may not bother you on an everyday hoodie but matter on a gift. The final call is always yours.

Read the QC guides →Ask your agent for photos or an exchange →

Browse finds with QC photos →