Agent message generator (English and Chinese)
Last updated: 2026-10-23
Quick answer
To ask your agent for something, write short, plain English and add the Chinese version: warehouse staff understand it and can forward it straight to the seller. Pick what you need below (extra photos, measurements, a size exchange, a return or removing boxes), tick the details and copy the message.
1. What do you need?
2. Fill in the details
3. Copy and paste into the agent chat or the order note
Hello, could you please take a few more photos of this item? I would like to see …. Thank you!
您好，麻烦帮我多拍几张这个商品的照片，我想看：…。谢谢！
Fill in the fields shown as … so the message reads properly.
Tip: send both languages together. The agent reads the English and can forward the Chinese to the seller.
Included templates
- Ask for extra photos
- A QC photo doesn’t show a detail clearly.
- Hello, could you please take a few more photos of this item? I would like to see …. Thank you!
- 您好，麻烦帮我多拍几张这个商品的照片，我想看：…。谢谢！
- Ask for measurements
- You want to confirm the size before it ships.
- Hello, could you please measure this item flat and send me the … in cm? Thank you!
- 您好，麻烦帮我平铺测量一下这件商品的…，单位厘米。谢谢！
- Exchange for another size
- You got the wrong size or ordered the wrong one.
- Hello, the item I received is size …. Could you please ask the seller to exchange it for size …? Thank you!
- 您好，我收到的是…码，麻烦帮我联系卖家换成…码。谢谢！
- Return a defective item
- The QC photo shows an obvious defect.
- Hello, this item has …. Could you please return it to the seller for a refund, or ask for a replacement? Thank you!
- 您好，这件商品…，麻烦帮我联系卖家退货退款或者换一件新的。谢谢！
- Remove boxes before shipping
- You want a smaller, lighter parcel.
- Hello, please remove the original boxes before shipping to reduce the volume. Thank you!
- 您好，发货前麻烦帮我去掉原包装盒，减少体积。谢谢！
Frequently asked questions
+What language should I write to my agent in?
Plain, simple English. Adding the Chinese version helps when the agent has to forward your request to the seller.
+Where do I paste the message?
In the agent’s chat or ticket system, or in the order note if you haven’t paid for the order yet.
+Does it cost anything to ask for extra photos?
It depends on the agent. Many include a few photos for free and charge a small fee for additional photos or detailed measurements.